ATLANTA–(BUSINESS WIRE)–Employbridge, the largest industrial staffing company in the United States, today announced it has won the 2024 Best of Staffing® awards for client and talent satisfaction from ClearlyRated, a leading provider of satisfaction-based survey tools and expertise for professional staffing firms. Survey results, which were collected by ClearlyRated, showed the majority of Employbridge talent cited positive interactions with recruiters and clients overwhelmingly reported their relationships with Employbridge were positive.
“We are honored to be recognized once again by ClearlyRated for the service excellence we provide to our customers and talent each day,” said Billy Milam, CEO of Employbridge. “Our successes are due to commitment shown across our 400 branches throughout the nation, at client sites, and through our on-demand workforce platform, Bluecrew. Technology is rapidly transforming every industry, and we are proud to be bringing the future to our clients and customers while providing the human touch to employers and employees across the industrial supply chain.”
The survey’s Net Promoter® Score (NPS®) showed that nearly 80% of talent reported positive interaction with Employbridge recruiters and the vast majority of ProDrivers and RemX clients cited positive relationships with the respective Employbridge brands during the fourth quarter of 2023. The client score was Employbridge’s highest in 11 years and the talent score was the company’s best in six years.
“NPS® scores are truly the gold standard in the staffing industry,” said Skip Wood, commercial division president of Employbridge. “The results of this survey reflect not only quality of our client and talent experiences but also the hard work our colleagues put forth every day. This recognition is a great way to highlight the results of Employbridge’s hard work and commitment to delivering exceptional service.”
ClearlyRated’s Best of Staffing® awards provide a differentiator by allowing firms to show they are among the very best in their industries. A firm’s inclusion entirely depends upon ratings given directly by talent and clients. Among Employbridge’s 10 brands, all have won Best of Staffing awards. Hire Dynamics has now won the award for 15 consecutive years.
“I’m so excited to introduce the 2024 Best of Staffing winners alongside their verified ratings and reviews on ClearlyRated.com,” said Eric Gregg, CEO of ClearlyRated. “Faced with another challenging year in 2023, these firms proved their commitment to providing outstanding experiences and superior service. They’re raising the bar for excellence and I couldn’t be more proud to celebrate their success – cheers to you all!”
About ClearlyRated
Rooted in satisfaction research for professional service firms, ClearlyRated utilizes a Net Promoter® Score survey program to help professional service firms measure their service experience, build online reputation, and differentiate on service quality. Learn more at https://www.clearlyrated.com/solutions/.
About Best of Staffing
ClearlyRated’s Best of Staffing® Award is the only award in the U.S. and Canada that recognizes staffing agencies that have proven superior service quality based entirely on ratings provided by their clients, placed talent, and internal employees. Award winners are showcased by city and area of expertise on ClearlyRated.com—an online business directory that helps buyers of professional services find service leaders and vet prospective firms with the help of validated client ratings and testimonials.
About Employbridge
Employbridge is the largest industrial staffing firm in the United States. Combining the advantages of national scale and local expertise with the speed and efficiency of its Bluecrew digital platform, the company puts more than 440,000 associates to work annually across a network of approximately 400 offices in 48 states. In 2022, Employbridge served 17,000 customers across the supply chain ecosystem in manufacturing, logistics, transportation, and energy. In addition to authoring the largest survey of U.S. hourly workers for almost twenty years, The Voice of the American Workforce, Employbridge is helping close the supply chain skills gap by providing career training to 20,000 associates through its Better WorkLife Academy and Life Skills Studio. Employbridge’s family of brands include ResourceMFG, ProLogistix, ProDrivers, Select, RemX, Remedy, Westaff, Decca, Hire Dynamics, and Bluecrew. Employbridge is majority-owned by certain investment funds managed directly or indirectly by Apollo Global Management, Inc. and its subsidiaries and affiliates.
Media contacts
Evan White
evan.white@employbridge.com